CICS has offices that work together to help people with disabilities, their families, and their caregivers find the services and support they need, both short-term and long-term. Disability Services Navigators are available to meet you in your community. While their work often begins from the offices listed below, these are not full-time work locations. They travel throughout the counties noted in their listings, so please call ahead before visiting an office to meet with them.

CICS helps by providing information, referrals, and service plans, as well as checking in to make sure Iowans receive the right support to live healthy, independent lives. CICS determines eligibility for funding, provides details about available services in your area, and assists with referrals to service providers.

Office Hours

Disability Services Navigators often have walk-in hours from 1:00 to 3:00 p.m. However, because they may be working in different counties, please call ahead to confirm their location or check their schedules. You can call the CICS main phone number at 515-513-6870 or contact a Disability Services Navigator in your area to schedule an appointment.

CONTACT INFORMATION

CICS Main Phone Number: 515-513-6870

Main Fax: 515-985-0587

CICS Locations

District 2

    • Garner
      Duncan Heights
    • 236 State St.
    • Garner, IA 50438
    • Find on map
    • Disability Services Navigator
      • Jessica Crawford
      • (515) 416-4451
      • Service Area
      • Hancock
      • Temporary - Starla Varrelman, Angie Rodamaker, Brittany Baker
      • Starla - (515) 416-6399 Angie - (515) 461-362
      • Service Area
      • Starla:Winnebago & Wright Angie: Worth Brittany: Kossuth
    • Fort Dodge
      Elderbridge Agency on Aging - Ft. Dodge
    • 308 Central Ave. Ste C
    • Fort Dodge, IA 50501
    • Find on map
    • Disability Services Navigator
      • Brittany Baker
      • (515) 416-6904
      • Service Area
      • Humboldt, Webster
    • Spencer
      Elderbridge Agency on Aging - Spencer
    • 714 10th Ave E
    • Spencer, IA 51301
    • Find on map
    • Disability Services Navigator
      • Temporary - Jessica Crawford
      • (515) 416-4451
      • Service Area
      • Clay, Dickinson, Emmet
      • Temporary - Carrie Hisler
      • (515) 955-1719
      • Service Area
      • Palo Alto
    • TBD
      TBD
    • TBD
    • TBD
    • Find on map
    • Disability Services Navigator
      • Carrie Hisler
      • (515) 955-1719
      • Service Area
      • Calhoun, Pocahontas, Sac

District 3

    • Hampton
      CICS Corporate Office
    • 123 1st Ave SW
    • Hampton, IA 50441
    • Find on map
    • Disability Services Navigator
      • Jodi Hamilton
      • (641) 939-8165
      • Service Area
      • Butler, Franklin, Grundy, Hardin
    • Mason City
      Elderbridge Agency on Aging - Mason City
    • 1190 Briarstone Dr.
    • Mason City, IA 50401
    • Find on map
    • Disability Services Navigator
      • Angie Rodamaker
      • (515) 461-3623
      • Service Area
      • Cerro Gordo, Mitchell
      • Starla Varrelman
      • (515) 416-6399
      • Service Area
      • Cerro Gordo, Floyd
    • Decorah
      NEI3A
    • 915 Short St. Ste 169
    • Decorah, IA 52101
    • Find on map
    • Disability Services Navigator
      • Kelsey Stortz
      • (641) 715-7731
      • Service Area
      • Allamakee, Clayton, Howard, Winneshiek
    • Waverly
      Pathways Behavioral Services, Inc.
    • 111 10th St.
    • Waverly, IA 50677
    • Find on map
    • Disability Services Navigator
      • Danielle Reetz
      • (641) 939-8167
      • Service Area
      • Bremer, Chickasaw, Fayette
    • Marshalltown
      Prairie Ridge Integrated Behavioral Healthcare
    • 9 N. 4th Ave
    • Marshalltown, IA 50158
    • Find on map
    • Disability Services Navigator
      • Lisa Soder
      • (641) 754-6390
      • Service Area
      • Marshall, Tama

District 6

    • Grinnell
      Capstone Behavioral Health
    • 200 4th Ave W
    • Grinnell, IA 50112
    • Find on map
    • Disability Services Navigator
      • Brenda Daily
      • (641) 236-9199
      • Service Area
      • Iowa, Poweshiek (Benton County temporarily covered by Lisa Soder -(641) 754-6390)
      • Jarica White
      • (641) 236-9199
      • Service Area
      • Keokuk, Mahaska
    • Ft. Madison
      Elevate
    • 615 8th St.
    • Ft. Madison, IA 52627
    • Find on map
    • Disability Services Navigator
      • Temporary - Laurie Lenertz
      • (515) 961-1075
      • Service Area
      • Henry, Jefferson, Lee, Van Buren
      • Temporary - Jarica White
      • (641) 236-9199
      • Service Area
      • Washington
    • Ottumwa
      Southern Iowa Mental Health Center
    • 1527 Albia Rd
    • Ottumwa, IA 52501
    • Find on map
    • Disability Services Navigator
      • Laurie Lenertz
      • (515) 961-1075
      • Service Area
      • Davis, Wapello
      • Temporary - Jarica White
      • (641) 236-9199
      • Service Area
      • Appanoose, Monroe