Crisis Services

With access to a 24-Hour crisis line CICS crisis services are ready to respond to the needs of individuals when any stress or pressure becomes too great for them to handle.

  • 23-Hour Crisis Observation

    The first several hours following a crisis episode are the most crucial to assuring a positive outcome. 23-Hour Crisis Observation services provide support to individuals in a setting that is secure and protected, medically staffed, and a psychiatrically supervised treatment environment to stabilize the situation and better assess any additional levels of care.

  • 24-Hour Crisis Line

    Your Life Iowa is a crisis line that provides information and referral, counseling, crisis service coordination, and linkages to crisis screening and mental health services including dispatch of the CICS Mobile Response Team 24 hours per day. If you or someone who know is in a crisis situation, call 855-581-8111, text 855-895-8398, or chat at

    988 Suicide and Crisis Lifeline is available 24 hours per day, 7 days a week. The 988 Lifeline provides free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.

  • Crisis Evaluation

    This systematic approach to collecting information related to an individual’s history, needs, strengths and abilities is the first step to determine appropriate services during an acute crisis episode.

  • Crisis Stabilization

    Individuals experiencing an acute crisis that may put them or others at risk may be best served by an alternative to hospitalization. Crisis stabilization provides short-term care for individuals with mental health and developmental disabilities who need community-based or residential-based crisis stabilization.

    Community-Based Crisis Stabilization: Short-term (5-day) services designed to stabilize individuals experiencing a mental health crisis in the community by providing daily psychiatric services where people live, work, attend school or socialize.

    Residential-Based Crisis Stabilization - This service is similar to Community-Based Crisis Stabilization, but also provides a place to stay during a mental health crisis.

  • Mental Health Commitments

    CICS can pay for attorney fees and transportation costs associated with mental health commitments.

  • Mobile Crisis Response | Mobile Outreach

    When appropriate, law enforcement will contact service coordinators when they encounter individuals who may benefit from further information and referral. Regional service coordinators will follow up in the community or in the local office with individuals referred by law enforcement.

  • Personal Emergency Response Systems

    Funding is available for wearable systems that will notify responders in the event of an emergency.